Privacy Policy

Protective Security Guard Services, LLC (“Protective Security,” “PSGS,” “we,” “us,” or “our”) respects your privacy and is committed to responsibly handling personal information collected through our website and business operations.

This Privacy Policy explains the types of information we may collect, how we may use and protect that information, when information may be disclosed, and the choices available to individuals who interact with us.

By using our website or voluntarily submitting information to Protective Security Guard Services, you acknowledge the practices described in this Privacy Policy.

1. INFORMATION WE MAY COLLECT

Depending on how you interact with our website or company, we may collect information such as:

Name
Company or organization name
Email address
Telephone number
Mailing or business address
Information submitted through contact or inquiry forms
Security-service requests
Requested service locations
Requested dates and hours of coverage
Information submitted when requesting a quote or consultation
Employment application information
Professional licenses or certifications
Vendor or subcontractor information
Communications with our company
Website usage and technical information
Other information you voluntarily provide to us

We only request information reasonably related to the purpose for which it is being collected.

2. SERVICE INQUIRIES

When you request security services, pricing, a consultation, or additional information, we may collect information necessary to evaluate and respond to your request.

This may include information concerning the property or facility requiring security, requested coverage, dates, hours, location, contact persons, and other operational requirements.

We may use this information to:

Respond to your inquiry
Prepare quotes or proposals
Determine service availability
Coordinate security coverage
Communicate regarding requested services
Establish or administer a business relationship

3. EMPLOYMENT APPLICANTS

Individuals applying for employment may be asked to provide information necessary to evaluate their qualifications.

Depending on the position, this information may include:

Contact information
Employment history
Education and training
Security licenses or guard cards
Professional certifications
Availability
References
Resume information
Other employment-related information voluntarily submitted

Additional information may be collected during the hiring and onboarding process in accordance with applicable law.

Submitting an application does not guarantee employment or an assignment.

4. VENDORS AND SUBCONTRACTORS

Protective Security may collect business and professional information from prospective or current vendors and subcontractors.

This may include:

Business contact information
Company information
Licensing information
Insurance documentation
Tax documentation
Payment information
Certifications
Service capabilities
Geographic service areas
Other documentation necessary to evaluate or maintain a business relationship

Such information may be used for credential verification, onboarding, compliance, contracting, payment processing, and ongoing vendor or subcontractor management.

5. AUTOMATICALLY COLLECTED INFORMATION

When you visit our website, certain technical information may be collected automatically by our website, hosting provider, analytics services, or other technology providers.

This information may include:

IP address
Browser type
Device type
Operating system
Pages visited
Approximate geographic location
Date and time of access
Referring website
Website interactions

This information may be used to operate, maintain, secure, analyze, and improve our website.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, improve performance, and maintain security.

Certain third-party services integrated into the website may also use cookies or similar technologies according to their own privacy practices.

Browser settings may allow you to block or delete certain cookies. Disabling cookies may affect the functionality of some portions of the website.

7. HOW WE USE INFORMATION

Information collected by Protective Security Guard Services may be used to:

Provide and administer security services
Respond to inquiries
Prepare proposals and quotes
Schedule consultations
Communicate with clients and prospective clients
Process employment applications
Recruit and onboard personnel
Evaluate and manage vendors and subcontractors
Maintain business and compliance records
Process payments and invoices
Improve our website and services
Maintain website and information security
Detect or prevent fraud, misuse, or unauthorized activity
Comply with applicable laws, regulations, licensing requirements, court orders, or legal obligations
Protect the rights, safety, property, and interests of Protective Security, our clients, employees, and others

8. HOW INFORMATION MAY BE SHARED

Protective Security does not sell personal information for monetary compensation.

We may disclose information when reasonably necessary to operate our business, including to:

Authorized employees and representatives
Service providers
Technology and website providers
Payroll or accounting providers
Payment processors
Background-screening providers, when applicable and legally authorized
Insurance providers
Professional advisors
Vendors or subcontractors involved in providing requested services
Government agencies or licensing authorities when required
Law enforcement or other authorities when required or permitted by law

Third-party providers may maintain their own privacy policies and data-handling practices.

9. INFORMATION SECURITY

Protective Security Guard Services takes reasonable administrative, technical, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, email system, electronic transmission, or data-storage system can be guaranteed to be completely secure.

Users should avoid transmitting highly sensitive information through ordinary email or website forms unless specifically instructed to do so through an appropriate secure method.

10. DATA RETENTION

We may retain information for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain business records, administer contractual relationships, satisfy licensing or regulatory obligations, resolve disputes, enforce agreements, and comply with applicable law.

Retention periods may vary depending on the type of information and the reason it was collected.

11. THIRD-PARTY WEBSITES AND SERVICES

Our website may contain links to or integrations with third-party websites and services, including scheduling systems, payment processors, employment platforms, client portals, social-media platforms, or other service providers.

Protective Security does not control the privacy practices of independent third parties.

We encourage users to review the privacy policies of third-party services before providing personal information through them.

12. CHILDREN’S PRIVACY

Our website and services are intended for business purposes and are not directed toward children under 13.

We do not knowingly seek to collect personal information from children under 13 through our general website.

If we become aware that such information has been collected without appropriate authorization, we may take reasonable steps to remove it.

13. YOUR PRIVACY CHOICES

Depending on your location and applicable law, you may have certain rights regarding your personal information.

You may contact us to request that we:

Provide information regarding personal information we maintain about you
Correct inaccurate information
Update your contact information
Delete certain information where legally permissible
Address questions or concerns regarding our privacy practices

Certain information may need to be retained for legal, regulatory, contractual, security, or legitimate business purposes.

We may take reasonable steps to verify the identity of an individual making a privacy-related request.

14. EMAIL AND BUSINESS COMMUNICATIONS

If you provide your email address or telephone number in connection with an inquiry, application, service request, or business relationship, we may use that information to communicate with you regarding the applicable matter.

You may request that we discontinue non-essential promotional communications.

Operational, transactional, employment-related, contractual, billing, or security-related communications may still be sent when appropriate.

15. LEGAL AND SAFETY DISCLOSURES

We may preserve, use, or disclose information when we reasonably believe doing so is necessary to:

Comply with applicable law or legal process
Respond to lawful government requests
Protect our legal rights
Investigate suspected fraud or misconduct
Maintain the security of our systems
Protect the safety or property of our company, clients, employees, contractors, or others
Enforce our agreements and policies

16. CHANGES TO THIS PRIVACY POLICY

Protective Security Guard Services may update this Privacy Policy periodically to reflect changes in our practices, technology, services, or legal requirements.

When changes are made, the updated Privacy Policy will be posted on our website with a revised “Last Updated” date.

We encourage visitors to periodically review this page.

17. CONTACT US

Questions, concerns, or requests regarding this Privacy Policy or our privacy practices may be directed to:

Protective Security Guard Services, LLC
3101 N. Central Ave., Suite 304
Phoenix, AZ 85012

Notice: This Privacy Policy describes general privacy practices for Protective Security Guard Services, LLC. Additional privacy notices, disclosures, authorizations, or contractual provisions may apply to employees, applicants, clients, subcontractors, vendors, or other individuals depending on the nature of the relationship and applicable law.